The doors of Cole’s Salon will be open again beginning June 1st! We are thrilled to be able to serve you again. We are asking in advance for your patience and grace as we open back up at limited capacity. We empathize that you all have been waiting for many months to schedule an appointment, and it may take some time to get in due to our reduced work schedules.
– We understand your concerns, so we have taken the highest of precautions to prepare our business for you! The safety of our team and guests is essential to us, so we have:
– Cleaned and disinfected all surfaces and implements (daily and between each guest)
– Laundered and disinfected all capes, towels, and linens (daily and for each guest)
– Removed any non-essential items throughout our business
Initiated contactless scheduling and payment
– Acquired appropriate personal protective equipment
– Discontinued the practice of hand shaking and other non-essential contact
– Re-certified our teams on essential infection control and hygiene practices.
This is our plan for PHASE ONE of opening. As the circumstances evolve, we will likely update our protocols. We will communicate accordingly. You are important to us and we want to continue to offer a high level of experience while modifying our services to minimize exposure.
Here are some of the changes:
WAIT IN CAR or OUTSIDE IF IT’S NICE OUT:
We are asking all of our guests to remain in their car or outside. Text the salon number when you arrive. We will text you back when we are ready for your appointment. Please confirm cell phone number.
TEMPERATURE CHECK and HEALTH SCREENING CONFIRMATION:
Upon check-in we will take your temperature via a touchless thermometer. Temp must be less than 100.4.
You will also be asked to confirm the following:
If this is not comfortable for you, we ask that you postpone your service.
SICKNESS: If you are showing any signs of fever, cough or illness we kindly ask that you reschedule your appointment. We reserve the right to refuse service.
WASH HANDS: Upon check-in we will be asking all guests to wash their hands at the designated area.
MASK: All guests must wear a mask per the governor’s order. If you need a mask we will provide one for you.
PAYMENT: We would like to request that guests use credit card as payment. We will have limited cash on hand.
ONLY YOU: At this time we request no one accompany you during your service. If you are bringing in a young child for a service, you can stay with your child. If you have more than one child with an appointment, another adult will need to attend the appointment with you, and wait in the car with them until it is the next child’s appointment time.
APPOINTMENTS NEEDED: All guests will be by appointment only at this time. No walk in appointments.
HAIRCUTS: Please arrive with dry and clean hair. We will cut your hair dry or spray to wet. At this time we will not be shampooing, blow drying, or styling. If you have straight or mostly straight hair, please also arrive with it already straightened.
COLORS: Please arrive with dry and clean hair. At this time we will not be blow drying or styling. We will reduce the conversation during shampooing out your color.
SPA and NAIL SERVICES: We are limiting our spa services. We will perform all waxing services, but limit our more relaxing services to 30 minutes or less including massage, facial or peel services. All nail services will be performed, but we will not be able to use the hand or foot dryers
RETAIL ONLY PURCHASES: Retail only purchases will be available curbside. Please place your order here. When you arrive to pick up your order, text the salon’s main number to let them know you’ve arrived to pick up your product.
Although our “rules” have increased our hearts are still the same. We are smiling under our masks and truly happy to have everyone back in the salon!
Please relax and enjoy your time with us! We know what’s going on in the world is serious, let’s put that aside while you are with us and let us take care of you! We are glad you are here!
– The Cole’s Salon Team