The doors of Cole’s Salon are now open! We are thrilled to be able to serve you again.
We understand your concerns, so we have taken the highest of precautions to prepare our business for you! The safety of our team and guests is essential to us, so we have:
– Cleaned and disinfected all surfaces and implements (daily and between each guest)
– Laundered and disinfected all capes, towels, and linens (daily and for each guest)
– Removed any non-essential items throughout our business
Initiated contactless scheduling and payment
– Acquired appropriate personal protective equipment
– Discontinued the practice of hand shaking and other non-essential contact
– Re-certified our teams on essential infection control and hygiene practices.
This is our plan for PHASE TWO of opening. As the circumstances evolve, we will likely update our protocols. We will communicate accordingly. You are important to us and we want to continue to offer a high level of experience while modifying our services to minimize exposure.
Here are some of the changes:
WAIT IN CAR or OUTSIDE IF IT’S NICE OUT:
We are asking all of our guests to remain in their car or outside. Text the salon number when you arrive. We will text you back when we are ready for your appointment. Please confirm cell phone number.
TEMPERATURE CHECK and HEALTH SCREENING CONFIRMATION:
Upon check-in we will take your temperature via a touchless thermometer. Temp must be less than 99.5.
You will also be asked to confirm the following:
– Have you had a cough?
– Have you had a fever?
– Have you had a sore throat?
– Any other sudden symptom change in health?
– Have you been around anyone in the past 14 days w/ these symptoms?
– Are you or are you living with someone who is currently awaiting COVID test results?
If this is not comfortable for you, we ask that you postpone your service.
SICKNESS: If you are showing any signs of fever, cough or illness we kindly ask that you reschedule your appointment. We reserve the right to refuse service.
WASH HANDS: Upon check-in we will be asking all guests to wash their hands at the designated area.
MASK: All guests must wear a mask per the governor’s order. If you need a mask we will provide one for you.
PAYMENT: We would like to request that guests use credit card as payment. We will have limited cash on hand.
ONLY YOU: At this time we request no one accompany you during your service. If you are bringing in a young child for a service, you can stay with your child. If you have more than one child with an appointment, another adult will need to attend the appointment with you, and wait in the car with them until it is the next child’s appointment time.
HAIRCUTS AND COLORS: All locations have resumed shampooing, blowdrying and styling for all relevant services. Brazilian Blowouts and Malibus are also now available. Please note that processing area machines may be limited due to space and capacity.
BEARD TRIMS: Beard trims are now available, and service providers are required to wear a face shield and mask.
SPA and NAIL SERVICES: All nail services will be performed, and nail dryers are now available. All spa services are now being offered—including 90-minute massage, Signature, Classic, Team Facials (including steamer)—per esthetician/therapist approval.
MAKEUP APPLICATIONS: Makeup applications are available, per esthetician approval. During application, service providers are required to wear a face shield and mask.
RETAIL PURCHASES: Walk-in retail purchases are now available, and guests may also order online for curbside pickup. You can place curbside order pickups here. When you arrive to pick up your curbside pickup order, text the salon’s main number to let them know you’ve arrived to pick up your product.
Although our “rules” have increased our hearts are still the same. We are smiling under our masks and truly happy to have everyone back in the salon!
Please relax and enjoy your time with us! We know what’s going on in the world is serious, let’s put that aside while you are with us and let us take care of you! We are glad you are here!
– The Cole’s Salon Team