We’re all doing our part to help slow the spread of the COVID-19 virus: practicing social distancing, washing our hands constantly and staying home to keep ourselves, our families and our communities safe. This, of course, means that our salons are closed until we’re given the OK to return to work, and while we can’t wait to see your faces again and get back behind the chair or in the spa, we know we’re doing what’s best.
Until then, you may have the itch to play hairstylist, colorist or esthetician yourself, so we’re here to tell you which services and treatments are totally fine to do on your own at home – and even encouraged! – and which ones you should absolutely, under no circumstances attempt without your Cole’s stylist or esthetician. Trust us on this one! No one likes to pay for a corrective color. It’s expensive!
DO
Spa day.
Do the whole works: terrycloth bath robe, slippers, a face mask. Give yourself a nice facial steam by heating up water on the stove and leaning over it with a towel over your head. We like to add a few drops of essential oil for a real spa vibe. Give yourself a manicure and pedicure, sip on some minty or lemony spa water and even consider putting cucumber slices over your eyes just like the movies. You have the time, so you might as well treat yourself! If you have kids, let them join in the fun and make it a family activity.
Safely remove your gel nails.
We’re going to say NO to removing acrylics, but gels are OK if you have the right equipment (and you probably do): tinfoil, cotton balls, and acetone polish remover. First, buff off the top coat. Second, soak a cotton ball with remover and set it atop your gel, then cover each nail with foil and let them sit for at least 30 minutes. Your gels should be loosened up enough to safely remove. Don’t peel! It’s tempting, but it’s really hard on your nails.
Self-tan.
Give yourself a post-vacation glow even when you’re stuck at home. If you have self-tanner on hand, exfoliate well before application and get a family member to help you do your back. If you’re too scared to use a real self-tanner, add a gradual lotion to your next Target order, or fake it with bronzer.
Deep condition your whole body.
We’re talking foot cream (Aveda’s Foot Relief is our fave for its minty smell) with socks, hair masks, a moisturizing face mask and lots of hand cream to soothe your dried-out hands from all that washing. Don’t forget to drink lots of water, too. You’ll emerge from quarantine looking so hydrated and glowy!
Give your hair and skin a break.
Now’s the time to take a break from heat styling your hair and wearing makeup. Sure, video conference calls at work call for a bit of something, but if you don’t need to get fully done up every day, don’t! Do your skincare routine as usual and let your skin breathe, and opt to wear your hair naturally or pulled up or back instead of blowing it out or curling it.
Learn a new styling skill. Have you always wanted to learn to fishtail braid? Now’s the time. Queue up the YouTube tutorials and get learning!
DON’T
Touch your brows.
Please! Did you learn anything in the ‘90s and ‘00s? Brow shaping is best left to the pros.
Remove your acrylics.
As we said above, it’s not a good time to try and remove your acrylics by yourself. You can do a lot of damage to your natural nails, so wait until the salon reopens.
Dye your hair with box dye.
You know this is a bad idea. Yes, it’s tempting, but resist, resist, resist. It’s hard to get tones right from a box, and you could end up with green hair! (We’ve seen it all.) Corrective color is expensive and time-consuming.
Cut bangs because you’re bored.
We know how it is: you get bored and bangs start looking really fun and tempting. This is another urge you need to resist, because cutting your own bangs only leads to trouble. If you’re still feeling like adding a fringe when quarantine is over, come on in and we’ll hook you up with a fabulous new look.
Trim your bangs unless you absolutely have to.
If you can’t see, then have a family member help you trim them to a manageable level. Otherwise, leave them alone or pin them back until you can get back to the salon.
22 Responses
What about tape in hair extensions? I am so overdue and am worried that they are ruining my hair. Should I try to take them out myself or wait? Please help!
Hello, Jenna! Our friends at Easihair have provided this video to help. There is a specific remover you need to order, to safely remove them without damaging your hair. The product is $21.90 plus shipping and you can order by emailing Gina at gina@easihairpro.com. Hope this helps! https://www.dropbox.com/s/ugrehh52avxbu7x/One%20Time%20Customer%20Revomal%20Video.mp4?dl=0
Thanks on the gel nails. They are so grown out!!
I’m about to miss my second hair dying appointment soon. I haven’t really seen my gray roots for 30 years. How will you decide who gets appointments. I really can’t put it off for a third month. I am worried.
Hello, Pat. We’re so sorry that you have had to miss hair appointments! For those who need to reschedule an appointment, please know that we have a record of your appointment and will contact you before reopening to get your appointment rescheduled. Once the state provides clarity on when we can reopen, we’ll call you the week before opening date to reschedule all existing appointments. Thank you for your patience and understanding during this unpredictable time!
What a great customer service email!
Very much appreciated!
So sweet of you to share and remind us what to do, and what not to do.
Very classy gesture. 🙂
How does REscheduling work, for example my appointment for cut and color is 4/15
Hello, Dawn! For those who need to reschedule an appointment, please know that we have a record of your missed appointment and will contact you before reopening to get your appointment rescheduled. Once the state provides clarity on when we can reopen, we’ll call you the week before opening date to reschedule all existing appointments. Thank you for your patience and understanding during this unpredictable time!
Blond and platinum root touch up sprays are sold out every where. Do you sell these at your stores? If so, when will you be opening up to sell hair supplies next?
Hello, Lori! Our product partners Bumble and bumble and Oribe have a few great products and you can purchase those directly through their website. You can find ordering information here: https://colessalon.com/product-offers-during-covid-19/
Please let us know if we can help with anything else! Thank you!
Kay Provo,I have been coming to Cole’s for 20+ yrs. So I am at my wits end. In need of mani/pedi and hair color and cut. Please let me know when appts can be made again.
Thanks for all the great services over the yrs. Kay Provo
Thank you for your loyalty over the years, Kay! We appreciate you.
Regarding scheduling an appointment—we’ll get back to you after the state provides clarity on when we can reopen. Once we know the date that we can reopen, we’ll make sure to post scheduling information on our website, in emails and on social media channels so you have all of the information. Thanks again, Kay!
Please schedule me for a cut and style as soon as your Cliff Lake salon opens – with Sara Jensen.
She did my hair in mid March and it is still manageable.
Thank you. Joan Pihlaja
Hello, Joan! Thank you for reaching out. We’ll get back to you after the state provides clarity on when we can reopen. Once we know the date that we can reopen, we’ll make sure to post scheduling information on our website, in emails and on social media channels so you have all of the information. Thanks again, Joan!
Please reach out to me as soon as you ate able. I was about to schedule a haircut/full highlights appointment with Victoria at the Savage location.
I already did the dreaded cutting of my bangs out of desperation as I could no longer see.
I hope to see you open soon!
Hi, Kendal. Thank you for reaching out. We’ll get back to you after the state provides clarity on when we can reopen. Once we know the date that we can reopen, we’ll make sure to post scheduling information on our website, in emails and on social media channels so you have all of the information.
Thanks Coles for all the great advice.
My son was supposed to get his hair cut over the weekend. Wondering if there is a way to get a gratuity to his stylist. Didn’t find anything on the website, but I’d like to get something to her before we come in next time. Thank you!
What a sweet gesture, Stephanie! Can you please provide the name of your service provider? Thank you for your support!
I hope u keep track, when rescheduling, that I was already rescheduled since mid- March, rather than assume last appointment was first attempt. Going past 2 months now since last haircut. Thanks!
Hi, Laura. For those who need to reschedule an appointment, please know that we have a record of your missed appointment and will contact you before reopening to get your appointment rescheduled. Once the state provides clarity on when we can reopen, we’ll call you the week before opening date to reschedule all existing appointments. Thank you for your patience and understanding during this unpredictable time!
Thanks Coles for keeyallof your staff and your clients safe. You are the best.